Unique Selling Point
FOR CUSTOMER SATISFACTION:-
* Submission of competitive techno-commercial offer within 48 hours against receipt of the enquiry from valued customers.
* Prompt response 24 hrs*7 days a week to attend complains at customerâ€™s site & resolve the issue within 72 hours against critical cases.
* On time delivery of goods in line with purchase order of customers.
* At Industech we extend our expertise for correct pumps/ equipments selection at enquiry stage and for providing solution in case of critical fluid handling case (Application Engineering)
- Resolution of customerâ€™s complaint (RCC) without spares requirementâ€”â€” 48 hours.
- RCC with required spares available with customers â€”â€”72 hours.
- RCC with Spares requirements from outside/KOV 15 DAYS.